Effective April 1, 2023

Welcome, and thank you for your interest in Hiatus Inc. (“us” or “we”) and our Service, as described in the Hiatus Inc. Terms of Use (the “Terms of Use”).

This Privacy Policy describes the information that we gather from you, how we use and disclose your information, and the steps we take to protect your information on our website hiatusapp.com and Hiatus mobile app. By using the Service, you consent to the privacy practices described in this policy.

This Privacy Policy is incorporated into and is subject to the Terms of Use. Capitalized terms that are not defined in the Privacy Policy have the meaning given to them in the Terms of Use.

1. THE INFORMATION WE COLLECT: The information we collect from you can be divided into the following general categories.

1.1 User-provided Information. When you use the Service, you may provide and we may collect what is generally called “personally identifiable” information, such as your name, e-mail address, mailing address, mobile phone number, and demographic information. For example, you may provide us with personally identifiable information when you register for an account, use the Service, post User Content, interact with other users of the Service through communication or messaging features, or send us customer service related requests.

Our website uses an automated chat messaging service in which you may enter text, which may include any personally identifiable information that you choose to provide. Text entered into this form is collected, recorded, and used by Hiatus for its own business purposes, as detailed in Section 2 of this Privacy Policy. Our chat messaging service is hosted by our third party vendor, Kustomer, which acts exclusively on our behalf. When we disclose personal information to service providers, including Kustomer, we enter a contract that requires the recipient to both keep that personal information confidential and not to use it for any purpose except performing the contract. Please see Section 3.2 of this Privacy Policy for more information about our use of third party service providers.

1.2 Device and machine identifiers. We use various technologies to collect and store information when you use our Services, including cookies and other device identifiers. When you use the Service, we may send one or more cookies – small text files containing a string of alphanumeric characters – or other automatic identifiers to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Persistent cookies can be removed. Please review your web browser “Help" file to learn the proper way to modify your cookie settings. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

1.3 Hiatus Institution Aggregation. In order for you to benefit from the full functionality of our Services, our Services require access to your Hiatus institution (“HI”) account data, including transaction history, balances, and account information. We use a third party service provider to facilitate the collection of your HI account data from your HIs, including, but not limited to, accessing your HI account data, including Hiatus transaction data, balances, and activity, and retrieving your HI account data from such third party Hiatus institutions. We do not store your account login information.

1.4 “Automatically Collected" Information. When you use the Service or open one of our HTML e-mails, we may automatically record certain information from your web browser by using different types of technology, including “clear gifs" or “web beacons.” This “automatically collected" information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after the Service, the pages you view on the Service, and the dates and times that you visit, access, or use the Service. This information is gathered for all users.

1.5 Third Party Web Beacons and Third Party Buttons. We may also implement third party content or advertising on the Service that may use clear gifs or other forms of web beacons, which allow the third party content provider to read and write cookies to your browser in connection with your viewing of the third party content on the Service. Additionally, we may implement third party buttons (such as Facebook “like” or “share” buttons) that may allow such third party to collect information about you through such third party’s browser cookies, even when you do not interact with the button. Information collected through web beacons and buttons is collected directly by the third party, and we do not participate in that data transmission. Information collected by a third party in this manner is subject to that third party’s own data collection, use, and disclosure policies.

1.6 Information from Other Sources. We may also obtain information, including personally identifiable information, from third parties and sources other than the Service, such as our partners or advertisers. We may also, at your direction, receive information from third party services that provide a mechanism to share information you have provided to such third party through the use of an application program interface (API), such as Facebook Connect or the Twitter API. If we combine or associate information from other sources with personally identifiable information that we collect through the Service, we will treat the combined information as personally identifiable information in accordance with this Privacy Policy.

1.7 Mobile Device Information: When you download and use our Services, we automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID"). We do not ask for, access or track any location-based information from your mobile device at any time while downloading or using our Mobile Apps or Services.

1.8 Plaid: By using the Service you acknowledge and agree that information will be treated in accordance with Plaid's privacy policy which can be found via the following link: https://plaid.com/legal/#privacy-policy. You agree that you are put on notice of, and agree to, such policy prior to engaging with the Service. By using the Service you are expressly granting Hiatus and Plaid the right, power and authority to access and transmit your financial Data as reasonably necessary for Hiatus and Plaid to provide the Service.

2. WE LIMIT THE USES OF THE INFORMATION WE COLLECT. Your information is an integral part of our operations, and we use it in a variety of ways in providing the Service and operating our business. Our primary uses of the data you submit to us are responding to requests that you make and aiding in serving you better. We may use your Personal Data in the following ways:

• to operate, maintain, enhance and provide you with the Services;

• to personalize and better tailor the features, performance and support of the Services for your use;

• to send you administrative notifications, such as security or support and maintenance advisories;

• to respond to your inquiries related to employment opportunities or other requests;

• to send you promotional/marketing information, newsletters, surveys, offers or other information;

• to provide you with opportunities and functionality that we think would be of particular interest to you;

• to improve the quality of the Site and the Services;

• to analyze, benchmark and conduct research on user data and user interactions with the Services; or

• to address intellectual property infringement, right of privacy violations or defamation issues related to your User Content posted on the Service or to send you promotional messages related to the Service and the activities of third parties we work with.

Generally, you have the ability to opt-out of receiving any promotional communications from us or third parties, either through links provided in the messages or by emailing support@hiatusapp.com. If you opt-in to receive special offers from us and third parties we may use your Hiatus Account History and Hiatus Information to target advertising to you. You may opt-out of receiving these marketing messages from us and from third parties at any time. To opt out of push notifications, please change settings at the device level or email support@hiatusapp.com.

We may use “cookies” information and “automatically collected” information to: (a) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or your next visit on the Service; (b) provide customized third party advertisements, content, and information; (c) monitor and analyze the effectiveness of Service and third party marketing activities; (d) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (e) track your entries, submissions, and status in any promotions or other activities.

3. HOW WE DISCLOSE YOUR INFORMATION. We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. We may disclose your personally identifiable information and other information we collect in some circumstances in connection with providing the Service and the operation of our business. For example:

3.1 Any information, including personally identifiable information, that you voluntarily choose to include in a publicly accessible area of the Service, such as a public profile page, will be available to anyone who has access to that content, including other users. You can control what personally identifiable information that you choose to be publicly accessible by emailing support@hiatusapp.com.

3.2 We work with third party service providers and agents to provide website, application development, hosting, maintenance, and other services for us. To the extent it is necessary for these third party service providers and authorized agents to complete their contractual obligations to us, these third parties may have access to or process your personally identifiable information. Generally, these disclosures are made under terms comparable to this policy, and the recipients are limited to using the information the purpose for which it was provided.

3.3 We make certain automatically collected and other aggregate non-personally-identifiable information available to third parties, to: (i) comply with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.

3.4 With your explicit permission, we may make your personally identifiable information available to third parties: (i) for business or marketing purposes; or (ii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service. You can opt out from having your personally identifiable information shared with third parties in this manner by contacting us at support@hiatusapp.com.

3.5 We may also disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright law), in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement activity.

3.6 We also reserve the right to disclose your information that we believe, in good faith, is appropriate or necessary to take precautions against liability; to protect Hiatus Inc. and others from fraudulent, abusive, or unlawful uses or activity; to investigate and defend ourselves against any third party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Service; or to protect the rights, property, or personal safety of Hiatus Inc., our users, or others.

3.7 In the event that all or a portion of Hiatus Inc. or its assets are acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users in connection with such merger, acquisition, sale, or other change of control. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personally identifiable information.

4. YOU CAN CONTROL YOUR INFORMATION. You may, of course, decline to share certain personally identifiable information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. You may update, correct, or delete your profile information and preferences at any time by emailing support@hiatusapp.com. Please note that while your changes are reflected promptly in active user databases, we may retain all information you submit for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. THIRD PARTY SERVICES. The Service may contain features or links to websites and services provided by third parties. Any personally identifiable information you provide on third party sites or services is provided directly to that third party and is subject to that third party’s policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or privacy and security practices and policies of third party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with personally identifiable information.

6. OUR COMMITMENT TO CHILDREN'S PRIVACY. Protecting the privacy of young children is especially important. For that reason, we do not allow children under 13 years of age to use the Service or knowingly collect or maintain personally identifiable information from persons under 13 years of age, and no part of the Service is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access Service at any time or in any manner. If we learn that personally identifiable information has been collected on the Service from persons under 13 years of age then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 13 years of age has obtained an account on the Service, then you may alert us at support@hiatusapp.com and request that we delete that child’s personally identifiable information from our systems.

7. OUR COMMITMENT TO DATA SECURITY. We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of your personally identifiable information. We have a data security policy in place that we regularly test. Our security policy utilizes bank-level encryption and other security measures, such as SSL, to protect your information from hackers and unauthorized parties. If you choose to allow us to store your personal information, we will implement reasonable security measures according to our security policy. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Service and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Service if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at support@hiatusapp.com.

8. PRIVACY SETTINGS. Although we may allow you to adjust your privacy settings to limit access to your information, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you may choose to share your information. Therefore, we cannot and do not guarantee that information you post on the Service will not be viewed by unauthorized persons. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. You understand and acknowledge that, even after removal, copies of information that you have posted may remain viewable in cached and archived pages or if other users have copied or stored such information.

9. INTERNATIONAL VISITORS. The Service is hosted in the United States and is intended solely for visitors located within the United States. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personally identifiable information outside of those regions to the United States for storage and processing, and by providing your personally identifiable information on the Service you consent to that transfer, storage, and processing.

10. CHANGES AND UPDATES TO THIS PRIVACY POLICY. Please revisit this page periodically to stay aware of any changes to this Privacy Policy, which may be revised periodically at our sole discretion, as provided in the Terms of Use. If we modify the Privacy Policy, we will make it available through the Service and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change prior to the change becoming effective. For example, we may send a message to your e-mail address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. Our amended Privacy Policy will automatically take effect after it is made available through the Service. If you do not agree with any changes to the Privacy Policy, you may terminate your account and stop using the Service. Your continued use of the Service after the revised Privacy Policy has become effective indicates that you have read, understood and agreed to the current version of the Privacy Policy.

11. OUR CONTACT INFORMATION. Please contact us with any questions or comments about this Privacy Policy, your personally identifiable information, our use and disclosure practices, or your consent choices by e-mail at support@hiatusapp.com.

Hiatus Inc
20 W 20th St
Ste 904
New York, NY 10011