Effective December 21, 2018
1. Hiatus Service Overview.
Hiatus provides an application for tracking and managing recurring payments, discovering new services, and assisting individuals who are seeking to reduce the cost of their recurring bills. Please note that the Service is meant only as an aid to assist you in organizing and managing your payments, a platform to discover new recurring services, and as a price negotiation service used for certain service providers. The Service is not intended to provide any legal, tax or financial advice. Hiatus does not guarantee that use of the Service will result in savings. The Service is intended only to assist you in your financial goals and decision-making from a generalized perspective. You acknowledge that your recurring payments and buying preferences are unique, and that before any information, advice, recommendations or other content you obtain through the Service is implemented or acted upon, you should note that the Service is meant only as an aid. The Service may provide information relating to third party products or services. The Service may also provide you suggestions and tips.
Without limiting the foregoing, once we enter into negotiations, you authorize and consent to all discounts Hiatus obtains if the negotiation does not reduce the quality of your existing service. By default, you consent to Hiatus improving the quality of your service if it does not increase your cost of service. It is your responsibility to communicate all desired restrictions for a negotiation prior to the start of the negotiation. If you do not communicate any such restrictions, it is our right to assume there are no restrictions.
You must be at least eighteen (18) years of age to use the Service. By agreeing to these Terms, you represent and warrant to us: (i) that you are at least eighteen (18) years of age; (ii) that you have not previously been suspended or removed from the Service; and (iii) that your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are using the Service on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind such organization to these Terms and you agree to be bound by these Terms on behalf of such organization.
3.1 If Hiatus reduces the cost of the specific bills Hiatus negotiates for you, you agree to pay us, and we will automatically collect, 50% of the annualized savings via the payment method that is on file with Hiatus. For example, if we successfully negotiate a $10 per month reduction in your bill, Hiatus will charge you $60 upon completion of the negotiation.
If no savings are generated from Hiatus’ negotiation services, then you are not charged. Our fee is based on actual charges imposed by the third party service provider rather than any historic bills that you may provide us. You agree to pay us, and we will charge your credit card, debit card, or other payment method on file with Hiatus for all sums due for your use of the Service in the manner described below. By using the Service you accept and agree to such payment terms. We reserve the right to turn delinquent accounts over to collection agencies and/or report overdue balances to credit bureaus, including Experian, TransUnion and Equifax.
3.2 Payment Plans: If an invoice is greater than or equal to $100, you may request to be placed on a payment plan by contacting us within 72 hoursof the date of invoice. The payment plan will be a 2-6 month plan (as determined by Hiatus) with a minimum charge of $50 per month. You will be charged a one-time set up fee of $9 per payment plan. Payment(s) will be automatically drafted using the payment method we have on file for you. If you do not request to be placed on a payment plan within such 72 hour period, we will charge your designated payment method in full as set forth above. We reserve the right to charge a late payment fee of up to $25 per month for delinquent accounts.
3.3 Electronic Check. The following terms apply to the extent you authorize Hiatus to process payments by electronic check. When you make a payment to Hiatus by electronic check, you are requesting an electronic fund transfer from your designated bank account. Upon receipt of such request, we will make electronic transfers via the Automated Clearing House ("ACH") system from your U.S. bank account in the amount specified. Your request constitutes your authorization for such electronic transfers to be made by us, including your consent and authorization for any recurring payments by electronic transfer. You may be charged a service fee for any ACH transactions that result in a returned ACH item, such as but not limited to those caused by insufficient funds in your bank account, closure of your bank account, or if the bank account number or other information you provided is incorrect. We reserve the right to resubmit for collection any ACH debit authorized by you that is returned for insufficient or uncollected funds. You must provide a valid bank account to be electronically debited by us. Please be advised that we reserve the right to reject any accounts at certain banks for the use of our Service. In addition, we may require additional information and confirmation at our sole discretion. In general, consumer and business checking and savings accounts are permitted for designation and use to pay Hiatus; note that some cash management, sweep, and/or investment accounts will not permit use of electronic check to pay for the Service. It is very important that you contact us as well as contact your financial institution/bank at once if someone has transferred or may transfer money from your account without your permission. Under applicable banking regulations, the extent of your liability for an unauthorized transaction is largely determined by your promptness in notifying your bank if a transfer or withdrawal in your monthly statement is incorrect or unauthorized. Please be sure to review your terms and conditions as provided to you by your financial institution/bank related to your Electronic Fund Transfer Rights and Error Resolution.
4. Third Party Service Provider Charges.
You are responsible for paying all sums for the services of your third party services providers directly to those service providers.
5. Financial Information.
6. Shipping Information.
When you order products using the Services, we collect your shipping information. We pass this information to our Payment Processor, fulfillment company, brand, or retailer partners for purposes of customer service, fulfillment, shipping and returns. The use of your Personal Information by these parties is subject to their respective privacy policies.
7. Accounts and Registration.
7.1 To sign up for the Services, you must register for an account on the Services (an “Account”) or log in using OAuth for Facebook. By using the Services through your Facebook ID, you permit us to access certain information from such account for use by the Services. You may control the amount of information that is accessible to us by adjusting your Facebook account privacy settings. You must provide accurate and complete information and keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use, as a username, a name that is otherwise offensive, vulgar or obscene. You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure. You may never use another person’s user account or registration information for the Services without permission. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You shall have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.
7.2 In order to make full use of the Service there may be a need to sync your account on the Service with accounts you maintain at third party institutions which have records of your transaction history (“Account History”). We contract with third parties to access your Account History through the login and password information you provide to us for a given third party institution. In order to provide you with the Service, we may store your Account History in our databases. Please be aware that any stored Account History may be subject to corruption of data, loss of personalized settings or other interruptions in availability. In addition, any Account History is only as accurate as the information provided to us by you or our third party providers, which may not necessarily reflect your Account History as provided to you by your institution.
7.4 By using Hiatus’ bill negotiation service, you are giving Hiatus the authority and right to communicate with the specific service providers and act on your behalf with these service providers. You agree that Hiatus can make changes to your account in order to achieve bill savings.
8. Alerts and Notices.
8.1 From time to time we may issue notices or alerts (“Alerts”) to you, or you may choose to set up voluntary Alerts based on certain criteria, to the extent made available by the Service. Automatic Alerts may be sent to you in certain situations, e.g., changes in your registration information. Any voluntary Alerts may be created or deactivated by you pursuant to customizations and preferences chosen by you. We may add or delete categories of Alerts from time to time.
8.2 Alerts may be sent to your e-mail address, and, based upon your preferences, communicated by additional means, such as, pop-up notices on your mobile device. Since alerts may include account number, financial information or other sensitive data, please be aware of the methods you choose for receipt of Alerts.
8.3 Please be aware that any Alerts may be delayed or prevented from being delivered to you for a variety of reasons. Therefore, we cannot guarantee the accuracy or timely arrival of any Alerts.
9. Mobile Device Usage.
Use of the Services may be made available through a browser on a mobile device or through an application running on a mobile device. You are solely responsible for all costs incurred by you with respect to your usage of the Services on a mobile device, including data usage fees and other telecommunications fees.
10. Prohibited Conduct.
By using the service you agree not to:
10.1 use the Service for any illegal purpose, or in violation of any local, state, national, or international law;
10.2 violate, or encourage others to violate, the rights of third parties, including by infringing or misappropriating third party intellectual property rights;
10.3 post, upload, or distribute any User Content or other content that is unlawful, defamatory, libelous, inaccurate, or that a reasonable person could deem to be objectionable, profane, indecent, pornographic, harassing, threatening, embarrassing, hateful, or otherwise inappropriate as determined by us;
10.4 interfere with security-related features of the Service, including without limitation by (i) disabling or circumventing features that prevent or limit use or copying of any content, or (ii) reverse engineering or otherwise attempting to discover the source code of the Service or any part thereof except to the extent that such activity is expressly permitted by applicable law;
10.5 interfere with the operation of the Service or any user’s enjoyment of the Service, including without limitation by (i) uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code; (ii) making unsolicited offers or advertisements to other users of the Service; (iii) attempting to collect, personal information about users or third parties without their consent; or (iv) interfering with or disrupting any networks, equipment, or servers connected to or used to provide the Service, or violating the regulations, policies, or procedures of such networks, equipment, or servers;
10.6 perform any fraudulent activity including impersonating any person or entity, claiming false affiliations, accessing the Service accounts of others without permission, or falsifying your age or date of birth;
10.7 sell or otherwise transfer the access granted herein or any Materials (as defined in Section 15 below) or any right or ability to view, access, or use any Materials; or
10.8 provide Account Information to us which you do not have the authority to provide.
10.9 attempt to do any of the foregoing in this Section, or assist or permit any persons in engaging or attempting to engage in any of the activities described in this Section.
11. Third-Party Services and Offers; Linked Websites.
We may provide tools through the Service that enable you to export information, including User Content, to third party services, including through features that allow you to link your account with us, with an account on a third party service, such as Twitter or Facebook, or through our implementation of third party buttons (such as “like” or “share” buttons). By using these tools, you agree that we may transfer such information to the applicable third-party service. Such third party services are not under our control, and we are not responsible for their use of your exported information. The Service may also contain links to third-party websites. Such linked websites are not under our control, and we are not responsible for their content.
12. Termination of Use; Discontinuation and Modification of the Service
If you violate any provision of these Terms, your permission to use the Service will terminate automatically. Additionally, we, in our sole discretion may terminate your user account on the Service or suspend or terminate your access to the Service at any time, with or without notice. We also reserve the right to modify or discontinue the Service at any time (including, without limitation, by limiting or discontinuing certain features of the Service) without notice to you. We will have no liability whatsoever on account of any change to the Service or any suspension or termination of your access to or use of the Service. You may terminate your account at any time by contacting customer service at email@example.com. If you terminate your account, you will remain obligated to pay all outstanding fees, if any, relating to your use of the Service incurred prior to termination.
13.2 Additional Terms. Your use of the Service is subject to any and all additional terms, policies, rules, or guidelines applicable to the Service or certain features of the Service that we may post on or link to on the Service (the "Additional Terms"), such as end-user license agreements for any downloadable applications that we may offer, or rules applicable to particular features or content on the Service or additional services. All such Additional Terms are hereby incorporated by reference into, and made a part of, these Terms.
14. Changes to the Terms.
We reserve the right, at our discretion, to change these Terms on a going-forward basis at any time. Please check these Terms periodically for changes. In the event that a change to these Terms materially modifies your rights or obligations, we will make reasonable efforts to notify you of such change. We may provide notice through a pop-up or banner within the Service, by sending an email to any address you may have used to register for an account, or through other mechanisms. Additionally, if the changed Terms materially modify your rights or obligations, we may require you to provide consent by accepting the changed Terms. If we require your acceptance of the changed Terms, changes are effective only after your acceptance. If you do not accept the changed Terms, we may terminate your access to and use of the Service. All other changes are effective upon publication of the changed Terms. Disputes arising under these Terms will be resolved in accordance with the Terms in effect that the time the dispute arose.
15. Ownership; Proprietary Rights; Feedback.
15.1 The Service is owned and operated by Hiatus Inc. The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Service (the “Materials”) provided by us are protected by all relevant intellectual property and proprietary rights and applicable laws. All Materials contained in the Service are the property of us or our third-party licensors. Except as expressly authorized by us you may not make use of the Materials. We reserve all rights to the Materials not granted expressly in these Terms.
15.2 You may provide us with, or we may solicit your feedback, ideas, or suggestions with respect to the Services, and you hereby grant us the a perpetual, worldwide, fully transferrable, sublicenseable, full-paid up, irrevocable, royalty free license to use such feedback in future modifications of the Service, other products or services, or marketing or materials. We will not, however, disclose such feedback in a way that would identify you, without obtaining your permission.
You agree that you will be responsible for your use of the Service, and you agree to defend, indemnify, and hold harmless Hiatus Inc. and its officers, directors, employees, consultants, affiliates, subsidiaries and agents (collectively, the "Hiatus Entities") from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with (i) your access to, use of, or alleged use of the Service; (ii) your violation of these Terms or any representation, warranty, or agreements referenced herein, or any applicable law or regulation; (iii) your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; or (iv) any disputes or issues between you and any third party. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (and without limiting your indemnification obligations with respect to such matter), and in such case, you agree to cooperate with our defense of such claim.
17. Disclaimers; No Warranties.
The service and all materials and content available through the service are provided "as is" and on an "as available" basis, without warranty or condition of any kind, either express or implied. The Hiatus entities specifically (but without limitation) disclaim all warranties of any kind, whether express or implied, relating to the service and all materials and content available through the service, including but not limited to (i) any implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, or non-infringement; and (ii) any warranties arising out of course of dealing, usage, or trade. The Hiatus entities do not warrant that the service or any part thereof, or any materials or content offered through the service, will be uninterrupted, secure, accurate or free of errors, viruses, or other harmful components, and do not warrant that any of the foregoing will be corrected.
No advice or information, whether oral or written, obtained by you from the service or any materials or content available on or through the service will create any warranty regarding any of the Hiatus entities or the service that is not expressly stated in these terms. We do not endorse, warrant or guarantee the products or services of any offers which may be made available to you through the services. We do not guarantee that any loan, investment, plan or other terms offered by any third party are actually the terms that may be offered to you or are the best terms available.
All information we receive from third parties or you is not verified for accuracy by us. You assume all risk for all damages that may result from your use of or access to the service, your dealings with other service users, and any materials or content available through the service. You understand and agree that you use the service and use, access, download, or otherwise obtain materials or content through the service and any associated sites or services at your own discretion and risk, and you will be solely responsible for any damage to your property (including your computer system used in connection with the service) or loss of data that results from the use of the service or the download or use of such materials or content. Some jurisdictions may prohibit a disclaimer of warranties and you may have other rights that vary from jurisdiction to jurisdiction.
18. Limitation of liability.
In no event will the Hiatus entities be liable to you for any indirect, incidental, special, consequential or punitive damages (including, without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses) arising out of or relating to your access to or use of, or your inability to access or use, the service or any materials or content on the service, whether based on warranty, contract, tort (including negligence), statute or any other legal theory, whether or not the Hiatus entities have been informed of the possibility of such damage.
You agree that the aggregate liability of the Hiatus entities to you for any and all claims arising out of relating to the use of or any inability to use the service (including any materials or content available through the service) or otherwise under these terms, whether in contract, tort, or otherwise, is limited to the amounts you have paid to Hiatus for access to and use of the service in the 12 months prior to the claim.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. Accordingly, the above limitation may not apply to you.
Each provision of these terms that provides for a limitation of liability, disclaimer of warranties, or exclusion of damages is to allocate the risks under these terms between the parties. This allocation is an essential element of the basis of the bargain between the parties.
Each of these provisions is severable and independent of all other provisions of these terms. The limitations in this section will apply even if any limited remedy fails of its essential purpose.
19. Governing Law.
These Terms shall be governed by the laws of the State of Delaware without regard to conflict of law principles. To the extent that any lawsuit or court proceeding is permitted hereunder, you and us agree to submit to the personal and exclusive jurisdiction of the state courts and federal courts located within the State of Delaware for the purpose of litigating all such disputes.
21. Dispute Resolution and Arbitration.
21.1 Generally. In the interest of resolving disputes between you and Hiatus Inc. in the most expedient and cost effective manner, you and Hiatus Inc. agree that any and all disputes arising in connection with these Terms shall be resolved by binding arbitration. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Our agreement to arbitrate disputes includes, but is not limited to all claims arising out of or relating to any aspect of these Terms, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, and regardless of whether the claims arise during or after the termination of these Terms. You understand and agree that, by entering into these terms, you and Hiatus Inc. are each waiving the right to a trial by jury or to participate in a class action.
21.2 Exceptions. Notwithstanding subsection 21.1, we both agree that nothing herein will be deemed to waive, preclude, or otherwise limit either of our right to (i) bring an individual action in small claims court, (ii) pursue enforcement actions through applicable federal, state, or local agencies where such actions are available, (iii) seek injunctive relief in a court of law, or (iv) to file suit in a court of law to address intellectual property infringement claims.
21.3 Arbitrator. Any arbitration between you and Hiatus Inc. will be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by these Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting Hiatus Inc.
21.4 Notice; Process. A party who intends to seek arbitration must first send a written notice of the dispute to the other, by certified mail or Federal Express (signature required), or in the event that we do not have a physical address on file for you, by electronic mail ("Notice"). Hiatus Inc.’s address for Notice is:
20 W 20th St
New York, NY 10011
The Notice must (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought ("Demand"). We agree to use good faith efforts to resolve the claim directly, but if we do not reach an agreement to do so within 30 days after the Notice is received, you or Hiatus Inc. may commence an arbitration proceeding.
21.5 Hearing. Any arbitration hearings will take place at a location to be agreed upon in the District of Columbia, provided that if the claim is for $10,000 or less, you may choose whether the arbitration will be conducted (i) solely on the basis of documents submitted to the arbitrator; (ii) through a non-appearance based telephonic hearing; or (iii) by an in-person hearing as established by the AAA Rules. The payment of all fees will be governed by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.
21.6 No Class Actions. You and Hiatus Inc. agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Further, unless both you and Hiatus Inc. agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
21.7 Modifications. In the event that we make any future change to this arbitration provision (other than a change to our address for Notice), you may reject any such change by sending us written notice within 30 days of the change to our address for Notice, in which case your account with us shall be immediately terminated and this arbitration provision, as in effect immediately prior to the amendments you reject shall survive.
21.8 Enforceability. If Subsection 21.6 is found to be unenforceable or if the entirety of this Section 21 is found to be unenforceable, then the entirety of this Section 21 shall be null and void and, in such case, the parties agree that the exclusive jurisdiction and venue described in Section 19 shall govern any action arising out of or related to these Terms.
22. Hiatus Offers and Third-Party Links.
When you submit a form related to loans, all personal information you provide will be sent to Even Financial Inc., and Hiatus will receive compensation from Even Financial Inc. Hiatus does not charge a fee for submitting the form to Even Financial Inc., but the partners and affiliates of Even Financial Inc. may impose fees in connection with services they provide to you. Hiatus is not a lender, mortgage broker or mortgage originator, and is not responsible for reviewing or processing any information you provide on this form or to Even Financial Inc. directly. Hiatus does not endorse, warrant or guarantee any of the products or services available through Even Financial Inc.
When you submit a form related to insurance, all personal information you provide will be sent to MASSDRIVE, and Hiatus may receive compensation from MASSDRIVE. Hiatus does not charge you a fee for submitting the form to MASSDRIVE, but MASSDRIVE and/or its affiliates may impose fees in connection with services they provide to you. Hiatus is not an insurance agent, broker or underwriter, and is not responsible for reviewing or processing any information you provide on this form or to MASSDRIVE directly. Hiatus does not endorse, warrant or guarantee any of the products or services available through MASSDRIVE, and Hiatus does not warrant or guaranty that any product or service provided by MASSDRIVE is suitable for you or the best insurance product for your particular needs.
23. Consent to Electronic Communications.
24. Contact Information.
The Services offered by Hiatus Inc., located at 20 W 20th St Ste 904 New York, NY 10011. You may contact us by sending correspondence to the foregoing address or by emailing us at firstname.lastname@example.org. If you are a New York state resident, you may have these Terms mailed to you electronically by sending a letter to the foregoing address with your electronic mail address and a request for these terms.